We have always worked towards making money transfers rewarding for our customers. Currently, we are undergoing some system upgrades that will make the program even better, and so have paused it temporarily.
Your earned balance will remain active during this temporary suspension. You will be able to start redeeming it from 1 April 2020 onwards.
You can redeem the points you’ve earned by visiting any UAE Exchange branch from 1 April 2020 onwards, and showing the teller your Rewards membership card when you make a money transfer.
As the system is undergoing an upgrade, you, unfortunately, will not be able to earn points from 1 January to 31 March 2020.
You can get in touch with us to find out your current balance. Call our 24/7 customer support number +97125102222 or email email@example.com.