Xpress Money, Instant Money Transfer

Know Your Beneficiary

  • NEVER agree to transfer money to a complete stranger
  • ASK QUESTIONS where they're from, why they need the money, ID details, etc.
  • TRUST your common sense
  • DON'T BE TRICKED into giving away confidential information, like bank account numbers, credit card details or online account details.
  • NEVER share your transaction XPIN with anyone for any reason.
  • BEWARE of products or schemes that claim to guarantee income or winnings.
  • BEWARE of job offers that require you to pay an upfront fee.
  • DO NOT OPEN suspicious or unsolicited emails (spam)—delete them.

Once the transaction has been processed, it is virtually impossible to reverse the transaction or trace your money. This is because when you wire money to another country, the recipient can pick it up at multiple locations, making it nearly impossible to identify them or track them down.

Alert us

We are committed to helping you safeguard your money and interests, yet we have limited or no control over frauds. Xpress Money believes in continuously engaging itself with the customers and educating them continually about scams and related frauds to safeguard their interests. In case you used Xpress Money to send money in relation to a scam, please write to our Fraud & Risk Control Division at fraud.control@xpressmoney.com

We would like you to be aware that a number of fraudulent emails are currently being circulated to job seekers that appear to be from Xpress Money but which are, in fact, sent by fraudsters trying to steal your login credentials. Xpress Money has no connection with these fraudulent emails. If you have received any unsolicited or fraudulent communication offering a job or an interview call from Xpress Money, we suggest that you do not respond or open the attachments; also, please make sure to delete the messages. If you suspect that you have been a victim of a fraud, contact your local police or other law enforcement authorities immediately. Any delay may help the fraudsters to flee from the scene. Your best safeguard against fraud is you.